5月15日,中国外交部发言人秦刚在接受记者采访时表示,美国CNN总裁亲自致函中国驻美大使馆,代表CNN正式向中国人民道歉。信函明确表示:"CNN has the highest respect for Chinese people around the world and we have no doubt that there was genuine offense felt by them over the Jack Cafferty commentary. On behalf of CNN I'd like to apologize to the Chinese people for that." (中文大意:“CNN对全世界华人怀有最崇高的敬意。我们确信,中国人民确实被卡弗蒂的评论所冒犯。我谨代表CNN就此向中国人民道歉。”)